Terms of sales
Online shop www.ado-mdr.com has been created by LD&CO Company which is the site owner. Placing an order for any product offered on www.ado-mdr.com website requires consultation of Terms of Sales. Consequently the customer acknowledges the fact that acceptance of these general conditions does not require his/her signature of this documents insofar the customer wishes to purchase online displayed on the website
The customer has the option to save or edit the general conditions being aware that saving and editing the document is the sole responsibility of the customer
The online shop created by LD&CO and being part of the website contains the following information:
- Legal notice giving precise identification of the LD&CO company
- Description of the products ’characteristics
- Price and if applicable delivery costs (in EUR)
- Indication of terms of payment, delivery or execution
- Right of withdrawal the order
- Period of price offer validity
- Terms of contract’s termination for the contract that is either indefinite or exceeding 1 year
- All the above information is presented in French, English and German
The customer declares to have full legal capacity enabling commitment under the terms and conditions
Article 1 – Scope of Agreement
The terms and conditions express the entirety of the obligations of the parties. This means that the customer is deemed to accept without reserve the set of provisions presented in general conditions.
No general or specific conditions mentioned in the documents sent or delivered by the client can be incorporated herein as long as these documents are incompatible with the general conditions.
Should one of the clauses of this contract be null and void by a change of laws or regulations or by a court decision, this can in no way affect the validity and compliance with these general terms and conditions sales
Article 2 – Purpose
The present terms and conditions are intended to define the rights and obligations of the parties in the context of the online sale of goods and services offered by the company LD&CO to the customer.
These general conditions of sale apply between:
LD&CO, 5 avenue Mac-Mahon 75017 Paris – FRANCE
Any person visiting or making a purchase via the website www.ado-mdr.com
The present conditions are intended to define the terms of distance selling between the company LD&CO of trade name ADO.MDR and the customer, from order to payment and delivery.
They regulate all the steps required for placing the order and ensure the follow-up of this order between the contracting parties.
The order implies the irrevocable adherence to the general conditions of sale.
As these general conditions of sale may be subject to change, the conditions applicable are those in force at www.ado-mdr.com on the date of the order by the customer.
The customer declares:
- have the capacity to conclude this contract, that is to say to have the legal age and not to be under guardianship or curatorship.
Article 3 – Entry into force – duration
These terms and conditions come into force on the date of the confirmation of the order.
These general terms and conditions are concluded for the duration necessary to supply the goods and services subscribed.
These terms and conditions apply for the duration of the services on line by www.ado-mdr.com
Article 4 – Product information.
The products offered for sale by the company LD&CO are those listed on the www.ado-mdr.com website, on the day of the client’s consultation of the site.
The products offered for sale are described and presented with the greatest possible accuracy and in compliance with Article L 111-1 of the Consumer Code, which allows potential consumer getting familiar with the essential description of the product before placing the final purchase order.
However, should errors or omissions occur in this presentation, LD&CO could not be held liable.
The photographs and the texts illustrating the products are only indicative and do not enter the contractual field.
The products are offered for sale within the limit of available stocks.
Article 5 – Price
1.1 – Currency and tax
Prices are quoted in euros (€) VAT tax excl. (for professional resellers) and VAT tax incl. (for private individuals) and excluding delivery charges which remain at the client’s expense and indicated before the validation of the order.
The prices indicated take into account the VAT applicable on the day of the order. If the VAT rate were to be changed, these changes could be passed on to the prices of the items without the customer being informed beforehand.
1.2 – Change prices
ADO.MDR reserves the right to modify its prices at any time, but the products will be invoiced on the basis of the rates in effect at the time of the registration of the orders, subject to availability on this date.
1.3 – Product ownership
The products remain the property of the ADO.MDR store until receiving the payment for the ordered article.
Article 6 – Order
Orders are be placed on the website:
The contractual information are presented in French, English and German.
6.1 – Validation
IMPORTANT: The “click” done by customer when purchasing order constitutes an electronic signature that has, between the parties, the same value as a handwritten signature.
When the customer clicks on the “Validate” button after the ordering process, he /she declares to accept the order and the presented General Conditions of Sale fully and without reservation.
The data recorded by the ADO.MDR store is proof of all the transactions between the ADO.MDR shop and its customers and only this data is authentic in the event of a potential dispute between the ADO.MDR store and its client.
All orders shall constitute an immediate and irrevocable acceptance of the prices and descriptions of products available for sale.
6.2 – Confirmation of order.
From the moment of the registration of the order, it is foreseen to send an e-mail to the customer. This email confirms that the customer’s order has been taken into account by ADO.MDR, and not that the ordered product is available
6.3- Cancellation of order
The ADO.MDR store reserves the right to cancel any order from a customer with whom there is a dispute regarding the payment of a previous order.
6.4 – Availability of products.
The order will be executed not later than 5 working days (in France only) starting from the day following the day on which the customer placed his order. In case of unavailability of the ordered product, in particular by the suppliers, the customer will be informed as soon as possible and will be able to modify or cancel his order. The customer will then have the choice of asking either the refund of the sums paid within 30 days at the latest of their payment, or the exchange of the product.
Article 7 – Payment
Payment can be made via PAYPAL
- Accepted Credit cards: Visa, MasterCard, Maestro, Diners Club, American Express
- Easy payment cards: Aurore, Cofinoga
- Gift Cards, Illicado
In the case of payment by postal or bank check, the customer must send a check of the amount including shipping costs (if applicable) to the order of ADO.MDR at the following address:
5 avenue Mac-Mahon – 75017 PARIS FRANCE
The client must then specify Delivery Address : the NAME and POSTAL ADDRESS as well as the EMAIL so that ADO.MDR sends and confirms the order.
For international orders, checks are not accepted.
In the case of a payment by check, the ADO.MDR shop will proceed to the delivery after receiving and cashing the check.
The invoice of the product will be inserted in the package containing the ordered product.
Article 8 – Delivery
8.1- Terms of delivery and shipping
The products are delivered to the address indicated by the customer on the order form (shopping cart) and mainly in Metropolitan France, DOM, in the EEC, and International.
The customer must refuse to accept deliveries if the products have been damaged, are missing or if the package has been opened.
Once delivered, the customer must check the condition of the goods ‘packaging in front of the carrier and express immediately and in detail his/ hers reservations on the delivery note to the carrier as well as to ADO.MDR within a maximum of 48 hours after the delivery.
The customer may, at his/her request, obtain an invoice sent to the billing address and not to the delivery address by filling in the comment provided on the purchase order (basket).
8.2 – Delivery Timing
Except in cases of force majeure, as indicated when ordering on the site www.ado-mdr.com , delivery time is within the limit of the stocks available.
- Delivery in France by post (colissimo, goods insurance included) will take 1 to 4 working days.
ADO.MDR reserves the choice of the carrier and guarantees the good routing of the products. In case of exceeding 10 days of the delivery date and not due to a case of force majeure, the customer can cancel his order.
8.3 – Delivery problems – product quality and conformity
The customer must verify the conformity of the goods delivered at the time of delivery, before signing the delivery note and indicate on the latter and in the form of handwritten reserves, accompanied by your signature any anomaly concerning the delivery (error of delivery, damage, product missing in relation to the delivery note, damaged package, broken products).
In the event of an anomaly, ADO.MDR undertakes to reimburse or to exchange the products that do not correspond to original order (defective or non-compliant) after receiving of customer’s complaint including his/her contact details, invoice number, product references on the invoice and addressed to ADO.MDR 5 avenue Mac-Mahon – 75017 PARIS – FRANCE, by e-mail or telephone.
The customer must also confirm the anomaly by registered letter with acknowledgment of receipt and returning the products concerned o the carrier within two (2) working days of the delivery date.
In the case of return by carrier, the shipping and return costs will be refunded on receipts of the post. However, the amount of the reimbursement of the return costs may not exceed 1.5 times the amount of the invoiced shipping costs.
In all cases the products can be return and be accepted for t the exchange or refund, only when products is intact in its state of origin (packaging, accessories) and including the original invoice of purchase.
8.4 – Returns and Exchange
From the date of receipt of your order, the customer has 14days to return the product. The price of the purchased product (s) will be refunded upon receipt by the ADO.MDR store, within 14 days. After this period, the products delivered will be deemed to be in conformity and accepted by the customer and ADO.MDR reserves the right to refuse the exchange, the credit or the refund.
The return can be accepted only for the complete products, in their original state (packaging, accessories) with the original purchase invoice. Items returned incomplete, damaged or soiled by the customer cannot be accepted.
No cash-on-delivery will be accepted for any reason.
Article 9 – Intellectual Property
All the elements of the www.ado-mdr.com website, visual or audio, all texts, comments, books, illustrations and images are worldwide protected by copyright and trademarks. In accordance with the provisions of the Code of Intellectual Property, they are the exclusive property of the company LD&CO, trade mark ADO.MDR.
Article 10 – Liability
The liability of ADO.MDR or the company LD&CO cannot be incurred for all the disadvantages or damages inherent in the use of the Internet network, in particular a rupture of the service, an external intrusion or the presence of computer viruses, or any other described as force majeure, in accordance with the case-law.
Furthermore, LD&CO or ADO.MDR disclaims its responsibility for any breach of its contractual obligations in the event of any act qualified as force majeure or fortuitous in accordance with the case-law.
LD&CO, www.ado-mdr.com is not liable for any loss of business, loss of profit, loss of opportunity or any other indirect or consequential damages in connection with professional relations and unpredictable at the time of conclusion of the sale.
The total or partial impossibility of using the products cannot give rise to any compensation or reimbursement or questioning the liability of LD&CO, www.ado-mdr.com
The offered products comply with the legislation and the standards applicable in France. The photographs, texts, graphics, information and description of presented the products are indicative.
Any question about the products should be address to us by Email: email@example.com
The ADO.MDR store cannot be responsible in particular for stock shortage or unavailability of the product, force majeure, disruption or total or partial strike including postal services and means of transport and / or communications, flood or fire.
Hyperlinks may direct to sites other than www.ado-mdr.com The ADO.MDR store disclaims any liability in the event that the content of these sites violates the legal provisions in force.
Article 11 – Warranty and After-Sales Service
Products purchased on www.ado-mdr.com are limited to legal warranties. Consequently, the seller’s warranty is limited to the repair, replacement or refund of products recognized as defective by the seller, taking into account, in particular, the use that has been made thereof. The warranty does not take into account labor or transport costs. The service after sale of www.ado-mdr.com can only intervene within the framework of the legal guarantees.
In order to benefit from the product warranty it is obligatory to keep the purchase invoice for the product.
The guarantees do not cover:
- defects and their consequences related to the non-conforming use for which the product is intended.
Article 12 – Applicable Law – Disputes
These general conditions of sale are subject to French legislation.
In the event that a dispute arises out of this contractual relationship, the client and ADO.MDR are to seek an amicable solution before taking any legal steps. In case of dispute only the Courts of Paris (France) will be competent.